Visitation Rights; In-Person Visitation
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Community: Trinity Memory Care
Updated 2/27/25
EXHIBIT:
A) Florida Law Chapter 2022-34 Committee Substitute for Senate Bill No.988
B) Resident Essential Caregiver Designation Form
C) Essential Caregiver Acceptance Form
Purpose
On April 6th, 2022, Governor Ron DeSantis signed into law the In-Person Visitation bill creating Chapter 408.823, its subject “In-person visitation”. This guarantees Florida families the fundamental right to visit their loved ones receiving care in healthcare facilities. This policy and these procedures are intended to serve in compliance with the regulations set forth in Chapter 408.823, Florida Statutes. A resident may designate visitor(s) who is a family member, friend, guardian, or other individuals as an essential caregiver. This policy will outline in-person visitation, screening, and sanitation for visitors upon arrival and educational materials available for visitors, which are also posted in our community and on our community webpage.
Policy
Trinity Memory Care no longer mandates the wearing of masks when within the community. It will remain optional. Infectious Disease testing prior to or during a visit will also not be required. Trinity Memory Care does not mandate vaccinations/ immunizations as a condition to visitation and in order to allow consensual physical contact between your loved ones and our residents.
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The following are the procedures to be followed to identify any visitor to Trinity Memory Care to see residents and expectations. These procedures will be administered equally to all residents that request to have essential caregiver(s), without regard to race, color, religion, sex (including gender identity and transgender status), age, national origin, disability, or veteran status.
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Visitors provide our memory care residents could be for any reason, not limited to spending time, engaging residents in conversation, to provide therapies (as ordered), to provide emotional support to help a resident deal with a difficult transition or loss, assisting resident during dining, or end-of-life. Visitors may be allowed entry into facilities on a limited basis for these and several other purposes. Trinity Memory Care will allow at a minimum in-person visitation for at least 2-hours daily, unless otherwise approved. Memory care residents should not have more than 2 visitors at a time.
Visitors, if possible, should plan their visits when the receptionist is in place during the hours of 8:00 a.m.- 4:00 p.m. so that there correct adherence to the visitor policy and procedures, however, access can be granted by care staff at times outside of these.
Procedures:
I. For designation and utilization of visitors
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Trinity Memory Care will provide the Agency for Health Care Administration (AHCA) with a copy of the facility’s visitor policy and procedure, with the initial licensure application, renewal application and/or change of ownership application.
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Trinity Memory Care visitor policy and procedure is available on www.trinitymemorycare.com homepage.
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Trinity Memory Care will designate The Wellness Director is designated as
key staff to support infection prevention and control training. As well as adherence to the visitation policy.
4.Trinity Memory Care will set a limit on the total number of visitors allowed in the facility at any given time based on the Trinity Memory Care ability of staff to safely screen and monitor and the space to accommodate visitors.
a). Identify locations for visitation/care to occur planning for residents in shared spaces and facilities with minimal common space to identify maximum time availability.
b) Provide outdoor visitation spaces that are protected from weather elements, such as porches, courtyards, patios, or other covered areas that are protected from heat and sun, with cooling devices, if needed
c) Create indoor visitation spaces for residents in a room that is not accessible by other residents or in a resident’s private room if the resident is bedbound and for health reasons cannot leave his or her room
5. Residents are allowed in-person visitation in, at minimum all the following circumstances, unless the resident objects:
a) End-of-life situations.
b) A resident, client, or patient who was living with family before being admitted to the provider’s care is struggling with the change in environment and lack of in- person family support.
c) The resident, client, or resident is making one or more major medical decisions.
d) The resident is experiencing emotional distress or grieving the loss of a friend or family member who recently died.
e) The resident needs to be cued or encouraged to eat or drink which was previously provided by a family member or caregiver.
f) A resident, who used to talk and interact with others is seldom speaking.
6. Visitors sign in and out using a tablet, where they complete screening questions regarding infection control and acknowledge the community's provisions for infection control and education policies. Visitors must also provide the name of the person they are visiting before entering. This ensures compliance with safety protocols.
7. The policy need NOT prohibit visitor visits, if the specific resident to be visited is quarantined, tested positive, or showing symptoms of a communicable disease. Visits in these circumstances will likely require a higher level of PPE than standard surgical masks. The general visitation requirement that the facility has no cases of a communicable/infectious disease is not applicable to visitation.
8. Trinity Memory Care is not required to provide for “facility-provided” infectious testing if, and only if, it is based on the most recent CDC and FDA guidance. The cost of this testing cannot be passed on to the visitor.
9. Visitors may be required to wear Personal Protective Equipment (PPE) per facility’s Infection Control Policies when demonstrated by the community to do so. The PPE required must be consistent with the most recent CDC guidance and will be provided as requested. At Trinity Memory Care the visitors may be asked to wear the same PPE that staff wear to provide care or services to the resident when the facility demonstrates to do so (for example facility- onset of COVID-19 or other infectious disease cases).
10. Any changes to Trinity Memory Care visitor policies must be promptly communicated to affected residents and visitors.
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We will ask visitors to agree and acknowledge the policy and procedure in writing upon entering the community. Included in this policy authorizes the community to suspend in- person visitation of a specific visitor if the visitor violates the community’s policy and procedure.
II. To facilitate visits by visitors upon a request from a resident or friend/family member:
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The resident (or their representative) will read and sign the policy and procedures. The acknowledgement of the signature represents that the visitor will abide by the policies set forth in this document. 2.
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The visitor will have public community access to the Trinity Memory Care infection prevention and control including the use of PPE, use of masks, hand sanitation, and social distancing.
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The visitor must immediately inform the facility if they develop symptoms consistent with a communicable disease within 24-hours of their last visit at Trinity Memory Care.
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Visits may take place in the resident’s room or a designated area determined by Trinity Memory Care at the time the visitation occurs and is agreed upon.
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III. When a visitor is scheduled to visit, the facility will:
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Trinity Memory Care will thoroughly screen the visitor per the facility’s infection control policy and procedure and document the name of the individual and resident they are visiting, the date and time of entry, temperature taken, and the utilization of hand sanitizer. Just as with staff/3rd party vendors entering the building, if the visitor fails the screening, the visitor may NOT be allowed entry.
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Trinity Memory Care will not ask any visitor for their immunizations or vaccination status.
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Trinity Memory Care will ensure that the required consents, and training and policy acknowledgements are in place and posted in the community.
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Trinity Memory Care will ensure that the visitor is provided appropriate PPE, if applicable.
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The Wellness Director is the designated for adherence to visitation policies and procedures.
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Trinity Memory Care will require the visitor to sign in and out on the visitor log & signature to acknowledge and agree to the visitation rights policy and procedure.
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Trinity Memory Care will monitor the visitor’s adherence to policies and procedures.
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If the visitor fails to follow the facility’s infection prevention and control requirements, after attempts to mitigate concerns, community may restrict or revoke visitation.
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We ask if you are not feeling well, experiencing symptoms not limited to a cough, cold, fever, flu-like symptoms to please refrain from visiting your loved one and the community. If you have been exposed to an infectious disease, we also ask that you refrain from visiting your loved one and the community until symptoms have resolved and/or no longer contagious of the infectious disease.
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Committee Substitute for Senate Bill No. 988
An act relating to in-person visitation; providing a short title; creating s.408.823, F.S.; providing applicability; requiring certain providers to establish visitation policies and procedures within a specified timeframe; providing requirements for such policies and procedures; authorizing the resident, client, or patient to designate an essential caregiver; establishing requirements related to essential caregivers; requiring in-person visitation in certain circumstances; providing that the policies and procedures may require visitors to agree in writing to follow such policies and procedures; authorizing providers to suspend in-person visitation of specific visitors under certain circumstances; requiring providers to provide their policies and procedures to the Agency for Health Care Administration at specified times; requiring providers to make their policies and procedures available to the agency for review at any time, upon request; requiring providers to make their policies and procedures easily accessible from the homepage of their websites within a specified timeframe; requiring the agency to dedicate a stand-alone page on its website for specified purposes; providing a directive to the Division of Law Revision; providing an effective date.
Be It Enacted by the Legislature of the State of Florida:
Section 1. This act may be cited as the “No Patient Left Alone Act.”
Section 2. Section 408.823, Florida Statutes, is created to read: 408.823 In-person visitation.
(1) This section applies to developmental disabilities centers as defined in s. 393.063, hospitals licensed under chapter 395, nursing home facilities licensed under part II of chapter 400, hospice facilities licensed under part IV of chapter 400, intermediate care facilities for the developmentally disabled licensed and certified under part VIII of chapter 400, and assisted living facilities licensed under part I of chapter 429.
(2)(a) No later than 30 days after the effective date of this act, each provider shall establish visitation policies and procedures. The policies and procedures must, at a minimum, include infection control and education policies for visitors; screening, personal protective equipment, and other infection control protocols for visitors; permissible length of visits and numbers of visitors, which must meet or exceed the standards in ss.400.022(1)(b) and 429.28(1)(d), as applicable; and designation of a person responsible for ensuring that staff adheres to the policies and procedures. Safety-related policies and procedures may not be more stringent than those established for the provider’s staff and may not require visitors to submit proof of any vaccination or immunization. The policies and procedures must allow consensual physical contact between a resident, client, or patient and the visitor.
(b) A resident, client, or patient may designate a visitor who is a family member, friend, guardian, or other individuals as an essential caregiver. The provider must allow in-person visitation by the essential caregiver for at least 2 hours daily in addition to any other visitation authorized by the provider. This section does not require an essential caregiver to provide necessary care to a resident, client, or patient of a provider, and providers may not require an essential caregiver to provide such care.
(c) The visitation policies and procedures required by this section must allow in-person visitation in all of the following circumstances, unless the resident, client, or patient objects:
1. End-of-life situations.
2. A resident, client, or patient who was living with family before being admitted to the provider’s care is struggling with the change in environment and lack of in-person family support.
3. The resident, client, or patient is making one or more major medical decisions.
4. A resident, client, or patient is experiencing emotional distress or grieving the loss of a friend or family member who recently died.
5. A resident, client, or patient needs cueing or encouragement to eat or drink which was previously provided by a family member or caregiver.
6. A resident, client, or patient who used to talk and interact with others is seldom speaking.
7. For hospitals, childbirth, including labor and delivery.
8. Pediatric patients.
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(d) The policies and procedures may require a visitor to agree in writing to follow the provider’s policies and procedures. A provider may suspend in-person visitation of a specific visitor if the visitor violates the provider’s policies and procedures.
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(e) The providers shall provide their visitation policies and procedures to the agency when applying for initial licensure, licensure renewal, or change of ownership. The provider must make the visitation policies and procedures available to the agency for review at any time, upon request.
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(f) Within 24 hours after establishing the policies and procedures required under this section, providers must make such policies and procedures easily accessible from the homepage of their websites.
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(3) The agency shall dedicate a stand-alone page on its website to explain the visitation requirements of this section and provide a link to the agency’s webpage to report complaints.
Section 3. The Division of Law Revision is directed to replace the phrase
“30 days after the effective date of this act” wherever it occurs in this act with the date 30 days after this act becomes a law.
Section 4. This act shall take effect upon becoming a law.
Approved by the Governor April 6, 2022.
Filed in Office Secretary of State April 6, 2022.
Exhibit B/C: Essential Caregivers Designation
I, ________________________________designate__________________________ as essential caregiver for_____________________________________.
In making this designation, I consent and understand that:
• Visits by essential caregivers are subject to Trinity Memory Care policies and procedures and ability to screen visitors and monitor visits.
• All essential caregiver visits may be scheduled, based on current facility conditions and are
at will be set for a minimum of 2 hours daily.
• Limited number of visitors at one time (unless authorized by a facility manager for alternate arrangements), and are limited to designated areas only. (Please speak
with the Administrator regarding possible exceptions for end-of-life situations)
• Trinity Memory Care has the ability to object to a visit at any time, even under the following circumstances:
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End-of-life situations.
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A resident, client, or patient who was living with family before being admitted to the provider’s care is struggling with the change in environment and lack of in-person family support.
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The resident, client, or patient is making one or more major medical decisions.
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A resident, client, or patient is experiencing emotional distress or grieving the loss of a friend or family member who recently died.
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A resident, client, or patient needs cueing or encouragement to eat or drink which was previously provided by a family member or caregiver.
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A resident, client, or patient who used to talk and interact with others is seldom speaking.
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• Essential caregivers will need to follow the facility’s infection control and education policies and procedures and agree to such. At no time will they be more stringent than those for staff and at no time required them to submit proof of vaccination.
• Essential caregivers sign in agreeance to comply with infection prevention and control policies.
• Visits by a specific essential caregiver may be suspended for failure to follow infection prevention and control requirements or other related rules of Trinity Memory Care. At that time the resident or resident’s representative can designate a new essential caregiver.
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Resident or Legal Representative Signature Date
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Resident or Legal Representative Printed Name
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Facility Representative Signature Date
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Facility Representative Printed Name